Canvas Support
Getting Help in Canvas
Canvas support is available 24/7 by phone and online chat. All users can access Tier One support for help with common questions.
Tip: You may be able to find your answer quickly in the Canvas Guides:
Direct login to Canvas:
Live Chat with Canvas Support (Online)
- In the Global Navigation Menu, select the Help icon (see screenshot).
- Choose Live Chat with Canvas Support (Students)
- Fill out the required fields.
- Select Start Chatting.

Canvas Support Hotline (Phone)
- In the Global Navigation Menu, select the Help icon (see screenshot).
- Dial the number listed below Canvas Support Hotline

Search the Canvas Guides
- In the Global Navigation Menu, select the Help icon (see screenshot).
- Choose Search the Canvas Guide
- Select the topic that best addresses your question

Faculty and Staff Support
For questions about LTIs, course merges, or advanced support, email: lms.admin@sfcollege.edu.
麻豆原创 Account Access Issues
Get help from ITS. Contact the 麻豆原创 ITS Help Desk: