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Assisting Students in Distress Faculty and Staff Resource Guide

Overview

At Santa Fe College, the well-being of our students is a top priority. The Assisting Students in Distress resource provides faculty and staff with the tools and guidance needed to recognize, respond to, and refer students who may be experiencing emotional, psychological, or academic difficulties. By identifying early warning signs and knowing the appropriate support services available, we can foster a safe and supportive campus environment. This page offers key strategies, contact information, and reporting procedures to ensure students receive the help they need in a timely and effective manner.

TIER 1
Imminent threat to safety of the student or community
TIER 2
Immediate safety is not a concern but intervention is required as soon as possible, or at least within 24 hours.
TIER 3
Non-Urgent Referrals

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TIER 1

Imminent threat to safety of the student or community
  • Issue
    • Active self-injurious behavior
    • Active threats of suicide
    • Fight/physical altercation
    • Medical emergency
    • Obvious intoxication
    • Presence of a weapon
    • Suspicious behavior
    • Written or verbal statements about specific intent to harm others
  • Contact and How

TIER 2

Immediate safety is not a concern but intervention is required as soon as possible, or at least within 24 hours.
  • Concerning Behaviors
    • Behavior that appears bizarre or out of touch with reality
    • Reports of domestic violence, stalking, or sexual assault (current or past)
    • Significant emotional distress
    • Vague statements about intent to harm self or others
    • Verbal aggression (no immediate threat)
  • Contact and How
  • After Hours
    • Call Alachua County Crisis Center at 352-264-6789 (24/7)
    • Notify Counseling and Wellness Center staff of referral

TIER 3

Non-Urgent Referrals
  • Academic Misconduct
    Contact: Student Conduct
    How:
  • Academic Planning or Difficulty
    Contact: Academic Advisor
    How: Reach out to your assigned advisor
  • Conflict with Instructor
    Contact: Department Chair
    How: See Chairs and Directors
  • Disruptive Behavior (De-escalated)
    Contact: Student Conduct
    How:
  • Emergency Aid Resources or Homelessness
    Contact: College Ombudsperson
    How: Call 352-395-5513
  • Harassment, Discrimination, or Sexual Harassment
    Contact: Equal Opportunity Officer & Title IX Coordinator
    How: Call 352-395-5950
  • Hunger
    Contact: Saints Food Share
    How: Visit Food Share
  • Mental Health Concerns (e.g., Anxiety, Depression)
    Contact: Counseling and Wellness Center
    How: Call 352-395-5508
  • Students with Disabilities (Questions or Accommodations)
    Contact: Disabilities Resource Center
    How: Call 352-395-4400
  • Veterans' Services
    Contact: Veteran and Military Success Services
    How: Call 352-395-5505
  • General Student Resources
    Contact: Emergency Aid / Resources
    How: Visit Emergency Aid / Resources
  • Telehealth (Medical, Mental Health, Wellness)
    Contact: TimelyCare
    How: Call 833-484-6359 or visit TimelyCare

Referrals by Office